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Building Governance Agents for Multi-Agent Systems

The AI industry is at a tipping point. Almost every major enterprise—and increasingly even individuals—are looking to leverage agentic workflows to automate their daily tasks. From customer support automation to data enrichment and compliance monitoring, multi-agent systems allow specialized AI agents to collaborate, each focusing on what they do best.

But with this new power comes responsibility. Enterprises need confidence that their agentic workflows don’t just work—they need to work safely and in compliance with regulations. That’s where governance agents come in.

What is a Governance Agent?

A governance agent is a specialized AI agent that manages or controls the outputs of other agents. Think of it as a built-in “checks and balances” system inside your agentic workforce.

While a research agent may scour the web for insights, or a summarization agent may condense a conversation, a governance agent ensures that nothing sensitive slips through, outputs meet compliance standards, and risks are logged for auditability.

Almost every enterprise we work with asks for some version of a governance agent—it’s a core requirement for scaling automation safely.

The PII Governance Agent on Relevance AI

One of the most common governance use cases is handling Personally Identifiable Information (PII). Regulations like GDPR, HIPAA, and CCPA require enterprises to ensure that customer data is protected.

That’s why I built the PII Governance Agent, available today on the Relevance AI Marketplace for just $2.99 USD. It’s designed to be a drop-in component of your Relevance Workforce and gives you peace of mind that your workflows handle sensitive data responsibly.

Modes of Operation

The PII Agent runs in two modes depending on your needs:

1. Cost-Optimized Mode

   • Uses code-based heuristics and common regex patterns.
   • Fast, lightweight, and low-cost.
   • Great for structured data and well-known formats like emails, phone numbers, or credit cards.

2. Flex-Optimized Mode

   • Uses LLMs under the hood for ambiguous cases (e.g., names, contextual identifiers).
   • More accurate at handling edge cases where rules alone would miss important details.
   • Slightly more compute-intensive, but ensures higher accuracy where compliance is critical.

Capabilities of the PII Agent

This governance agent comes with a suite of built-in capabilities:

• 🔒 Mask sensitive data during processing
• ✂️ Redact PII from outputs before they reach end-users
• ⚠️ Highlight risks for human review where uncertainty remains
• 📜 Log all instances for audit trails to satisfy compliance requirements
• 🏷 Metadata tagging to mark conversations that contain PII for easier filtering and reporting

Example Outputs

When added to your Relevance Workforce, the PII Agent automatically detects and performs one of the actions above using either a cost optimized tool or an a flex (LLM) based one. This allows you to do several things:

• Escalate to a human to review / approve the workflow before anything goes out to another sub system
• Mask/deal with the PII and let it go out anyway, knowing it has been anonymized
• Log it into a Knowledge table so that your audit team can review it later
• etc.

Here's a run that uses both methods, you can see how the LLM one is a bit more accurate to catch everything if you want it to.

Why Every Multi-Agent System Needs Governance

As enterprises scale their agentic workflows, governance becomes non-negotiable. Without it, automation can expose organizations to legal risks, brand damage, and regulatory penalties.

The PII Governance Agent ensures that:

• Your workflows stay compliant.
• Your data remains protected.
• Your audit logs are always ready for inspection.

It’s not just a nice-to-have—it’s a requirement for safe AI deployment.

Get Started Today

You can add the PII Governance Agent to your Relevance Workforce today for only $2.99 USD.

👉 Check it out on the Marketplace.

Final Thoughts

Multi-agent systems are the future of automation—but they must be governed. The PII Governance Agent is a lightweight but powerful way to ensure compliance, safety, and trust in your AI workflows.

If you’re building an enterprise-ready workforce, start by making governance agents a first-class citizen in your system.